1. Introduction
Welcome to TRACS International Limited (“TRACS,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://www.tracs.com/ (the “Site”) or engage with our services.
2. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, email address, phone number, and other contact details you provide when contacting us or subscribing to our services.
- Technical Data: IP address, browser type, operating system, and other technical information collected through cookies and similar technologies when you interact with our Site.
- Usage Data: Information about your interactions with our Site, including pages visited, time spent on the Site, and other analytical data.
3. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our services.
- To communicate with you, respond to inquiries, and provide customer support.
- To improve our Site, services, and user experience.
- To send you promotional materials and updates, where you have consented to receive such communications.
- To comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- With trusted service providers who assist us in operating our Site and conducting our business, provided they agree to keep your information confidential.
- When required by law or to protect our rights, property, or safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You can request copies of your personal data.
- The right to rectification – You can request correction of inaccurate or incomplete data.
- The right to erasure – You can request deletion of your personal data under certain conditions.
- The right to restrict processing – You can request that we limit the processing of your data under certain conditions.
- The right to object to processing – You can object to our processing of your data under certain conditions.
- The right to data portability – You can request that we transfer your data to another organization or directly to you under certain conditions.
To exercise these rights, please contact us using the information provided below.
7. Cookies
Our Site uses cookies to enhance user experience and analyze Site usage. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
TRACS International Limited
8 Rubislaw Terrace
AB10 1XE, Aberdeen
United Kingdom
Phone: +44 (0)1224 024074
Energy Consultancy
energy@tracs.com
Training
training@tracs.com
By using our Site, you consent to this Privacy Policy.